Terms & Conditions of booking
The hirer of the mobility scooter / wheelchair do so at their own risk. Mobility Scooters Blackpool Ltd cannot be held responsible or liable for any incident, accident or injury that occurs as a result of using the scooter / wheelchair.
1: If you are not confident in using the scooter / wheelchair after training, do not attempt to use it.
2: Mobility Scooters / Wheelchairs can only be used by the hirer.
3: To operate the mobility scooters safely, the user must have full use of both hands and no vision impairment (which cannot be treated by glasses or contact lenses) and a full understanding of the controls.
4: Mobility Scooters Blackpool Ltd reserve the right to refuse a scooter if they believe the user is not able to safely control the scooter.
5: To hire a scooter, a one week hire refundable deposit is required along with a valid form of I.D.
6: If the scooter / wheelchair is not returned in the same condition it was when it was hired, the hirer will lose the deposit and further action may be taken to recover costs incurred. Ensure you have checked for damage on the scooter before you hire.
7: The scooter / wheelchair is for use by the person taking out the hire only. They must not allow others to use or carry any child / person anywhere on the scooter / wheelchair with them.
8: The scooter must not be operated under the influence of alcohol or drugs.
DO'S AND DON'TS
DO ensure the scooter is switched off at the key when getting off the scooter.
DO let go of the lever on the steering tiller if you get any difficulties.
DO Ensure the seat is in the locked position when getting on or off the scooter, before putting weight on the armrests.
DO keep both hands on the steering tiller when moving.
DON'T use the scooter if you are unsure of your competency to use it safely.
DON'T use the scooter if you have taken drugs or alcohol.
DON'T allow others to use the scooter, ride on the scooter with you or sit in the basket.
DON'T hold onto the steering tiller when getting on or off the scooter.
DON'T allow another to handle the steering tiller when you are in motion.
DON'T go faster than walking speed when moving around.
IMPORTANT REGARDING MOBILITY SCOOTERS ON BLACKPOOL TRANSPORT TRAMS
As taken from the Blackpool Transport website:
We only accept Class 2 scooters that have no more than the following dimensions:
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60cm wide
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100cm long
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120cm turning radius
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We do not accept Class 3 scooters which are not designed to be carried by bus. They can be identified by front/rear lights, hazard warning lights and a manual brake.
Terms and Conditions for Sales of Mobility Scooters
1. Introduction
These Terms and Conditions govern the sale of mobility scooters and related products by Mobility Scooters Blackpool. By purchasing from us, you agree to comply with and be bound by these terms.
2. Consumer Rights
In the UK, under the Consumer Rights Act 2015, consumers have the right to return goods in the following circumstances:
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The item is faulty, broken, or damaged.
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The item is unusable.
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The item does not match the seller's description or was not advertised as such.
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The seller did not have the legal right to sell the item.
2.1. Return Period
Consumers have 30 days after purchase to reject an item and receive a full refund. After 30 days, consumers may still request a repair or replacement, or a full or partial refund if those options are not feasible.
2.2. Limitations on Returns
Consumers do not have legal rights to return items if:
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The item was damaged by accident, misuse, or normal wear and tear.
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The consumer was aware of the fault before purchasing.
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The consumer bought the item in the wrong size.
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The consumer changed their mind.
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The item was an unwanted gift.
3. Reporting Issues
Should there be an issue with your scooter or wheelchair, this must be reported immediately upon receipt of the item by calling our office at 01253 609 311.
4. Nationwide Breakdown Assistance
Included Breakdown Assistance for New Scooters: 12 months of nationwide breakdown assistance is automatically included with the purchase of all new mobility scooters and powered wheelchairs. This assistance is provided in partnership with Autohome. For further details on breakdown cover, please visit the Autohome website. 4.2 Optional Breakdown Assistance for Used Scooters: We also offer optional nationwide breakdown assistance for used mobility scooters and powered wheelchairs in partnership with Autohome. For further details on breakdown cover, please visit the Autohome website.
5. Warranty
All used mobility scooters come with a 3-month warranty. This warranty covers the cost of parts, labour, repairs for sudden or unforeseen mechanical or electrical faults, and callout fees. However, the warranty does not cover: • Accidental damage. • Servicing. • Consumable items like batteries. • Wear and tear. • Punctures. • Water damage 5.2 Warranty on New Scooters: All new mobility scooters and powered wheelchairs come with a 12-month warranty. This warranty covers the cost of parts, labour, repairs for sudden or unforeseen mechanical or electrical faults, and callout fees. However, the warranty does not cover: • Accidental damage. • Servicing. • Consumable items like batteries. • Wear and tear. • Punctures. • Water damage Extended Warranty Customers purchasing a used Mobility Scooter or Powered Wheelchair have the option to purchase an ‘Extended Warranty’, which extends the typical 3 month period up to 12 months. The cost of this is £50 per product.
5.1. Collection and Repair
Repairs can only be conducted at the Seller’s shop located at 54 Lytham Road, Blackpool, FY1 6DY. Customers within the Blackpool/Fylde postcode areas may request collection of their scooter for repairs. For customers outside this area, the responsibility for delivering the scooter to the shop lies with the customer.
6. Delivery
We will only deliver Mobility scooters to postcodes within the North West of England at this time.
7. Contact Us
For any queries regarding these terms and conditions, please contact us at 01253 609 311 or visit our shop at 54 Lytham Road, Blackpool.
8. Insection report: The Seller will complete an initial condition inspection of the mobility scooter or powered wheelchair, and the Customer has had the opportunity to inspect the vehicle at the time of delivery / pickup.
9. VAT Relief: By signing the sales Agreement, the Customer declares they are eligible for VAT relief. The Customer further declares that they are ‘chronically sick or disabled’ as defined by the UK VAT relief criteria, and the goods or services purchased are for their own personal or domestic use.
Scooter Club Terms
Scooter Club Payment Terms
2.1 Payment Flexibility: The Scooter Club program allows the Customer to pay the purchase price of a mobility scooter or powered wheelchair in installments, with the total amount due in full within six (6) months from the date of purchase.
2.2 Initial Deposit: The Customer agrees to make a non-refundable deposit at the time of purchase. The deposit amounts are as follows:
⦁ For mobility scooters and powered wheelchairs valued up to £500, a £50 non-refundable deposit is required.
⦁ For mobility scooters and powered wheelchairs valued from £600 to £1,100, a £100 non-refundable deposit is required.
⦁ For mobility scooters and powered wheelchairs valued from £1,200 to £5,000, a £150 non-refundable deposit is required.
2.3 Remaining Balance: The Customer must pay the remaining balance within six (6) months from the date of purchase. Payments may be made in any amount and frequency as the Customer desires, as long as the total balance is paid in full within the specified 6-month period.
2.4 Failure to Pay: If the Customer fails to pay the full balance within the six (6) month period, the Customer will forfeit the deposit and any payments made up to that point. The Seller will retain any monies paid as compensation for breach of contract.
3. Ownership and Delivery of the Mobility Scooter or Powered Wheelchair
3.1 Ownership: The Customer will not take possession of the mobility scooter or powered wheelchair until the full balance of the purchase price is paid in full.
3.2 Delivery: The Seller will deliver the mobility scooter or powered wheelchair to an address within the North West of England once the balance is fully paid.
4. Return and Consumer Rights
4.1 Consumer Rights: As per the Consumer Rights Act 2015, the Customer has the right to return goods under certain conditions. The Customer may return the item within 30 days of purchase if it is faulty, broken, damaged, or does not meet the description provided by the Seller. After 30 days, the Customer may request a repair, replacement, or a full or partial refund if those options are not feasible.
4.2 Limitations: The Customer does not have the right to return the item if it was damaged due to misuse, normal wear and tear, if they were aware of the fault before purchase, or if they changed their mind after purchase.
5. Warranty
5.1 Warranty on Used Scooters: Used mobility scooters come with a 3-month warranty. If an operational issue occurs during this period, the Seller will aim to repair the scooter promptly.
5.2 Warranty on New Scooters: New mobility scooters come with a 12-month warranty. Any operational issues will be addressed within the warranty period.
5.3 Repair Collection: Repairs can only be conducted at the Seller’s shop located at 54 Lytham Road, Blackpool. Customers within the Blackpool/Fylde postcode areas may request collection of their scooter for repairs. For customers outside this area, the responsibility for delivering the scooter to the shop lies with the customer.
6. Breakdown Assistance
6.1 Nationwide Breakdown Assistance: The Seller offers nationwide breakdown assistance as an optional upgrade in partnership with Autohome. For more information, customers should visit the Autohome website for full terms. 12 months Autohome Breakdown assistance is automatically included in ‘New’ Mobility Scooter & Powered Wheelchair sales.
7. Contact Details
7.1 Customer Support: For any queries or to discuss the terms of this Agreement, the Customer may contact the Seller at:
⦁ Phone: 01253 609 311
⦁ Address: 54 Lytham Road, Blackpool
Paypal Pay In 3
Pay in 3 easy instalments through PayPal. The final balance cost of the purchase will be split in three with the first payment due upon purchase. For full terms and conditions of Paypal Pay In 3 see: https://www.paypal.com/uk/webapps/mpp/campaigns/paypal-payin3/terms